Welcome
I’m Joyce.
I’ve been guiding people to seamless, stress-free communication methods since 2009.
The skills I teach in my Process Communication Model and Leading Out Of Drama Workshops are immediately applicable to real life, and can lead to momentous improvements in personal and professional life.
How did I get here?
I spent over twenty years in leadership and executive roles before deciding to branch out into leadership and teamwork training. During that time, although I loved my roles, I still craved something more. I attained qualifications in Human Resources, Transport Logistics, and Training and Assessment before landing on the Process Communication Model.
I completed the workshops myself and saw immediate improvements in my personal and professional life. Given my whole career had revolved around increasing productivity and improving teamwork, becoming accredited in the PCM Training was the logical next step.
The rest, as they say, is history.
I believe in creating an environment in which participants quickly connect with each other. Feeling comfortable enough to share their experiences and opinions is crucial. I also take special care to use relatable, real-life examples to explain the material, and fun, interactive activities to assist learning and information retention.
Every single in-house Leadership Training Program comes with a thorough consultation designed to identify your team’s specific gaps, goals, and desired outcomes. I then tailor the program to suit those needs, as well as the learning and communication styles of the individual team members.
Find out about when the next workshops are running here.
To book a corporate workshop or for any other enquiries, contact info@nextleaptrainingsolutions.com or 0408 264 500.
If you’re ready to learn the skills to
Observe and decode behavioural patterns
Identify, predict, and avert sources of tension
Find out why conflicts have escalated
Guide people back into positive communication and behaviours
then you’re ready for Next Leap Training Solutions
“Recently I had the opportunity to complete the Process Communication Model (PCM) 3 day course. The 3 day course provided invaluable insight as to the inner workings of communication and why we and others communicate the way we do. It presented the reasoning behind how we can best interact with others in the most effective way possible to get a positive (rather than negative) response.
Joyce’s passion for PCM shone through as she has worked with this model for many years and was able to provide extensive examples to share with the group. Joyce provided an open framework where the group felt supported and comfortable with sharing their own experiences and this only added to our education.
I am now on my own quest to use what I have learnt in both my personal and professional life, as this will add value to all my relationships now and in the future. Thank you Joyce, I have no doubt you will continue to provide this essential communication tool to many others moving forward."